ISOBEL BARTLAM
214 Fingal Street Tarragindi QLD 4121 | 0435 425 681 | isobelbartlam214@gmail.com
__________________________________________________________________
EDUCATION
Secondary Education: Cavendish Road State High School (2011-2015)
Under Graduate Education: Griffith University (2016-present)
- Studying a Bachelor in Public Relation and Communications.
- 4th year student, studying at Nathan Campus.
WORK EXPERIENCE
Queensland Tourism Industry Council (QTIC) PR and Communications Intern July 2019- September 2019
My role included:
- Writing Press Releases
- Creating EDM’s using the program Mailchimp
- Networking with QTIC’s stakeholders
- Proof reading and editing formal documents including the Annual Review and AGM Communications
- Attending and helping co-ordinate events
- Liaising with QTIC members
- Interviewing people for quotes
Social media marketing Intern at FLAMANKO March 2019- May 2019
My role included:
- Creating and sourcing relevant content for multiple clients
- Scheduling content
- Writing blogs which were published on their website
- Email marketing
Austral Volkswagen Receptionist February 2017- June 2018
My responsibilities included:
- Answer and direct all phone calls
- Organize lunches and meetings
- Greet and liaise with customers.
This job allowed me to understand the importance of professionalism and gave me the ability to communicate with all different types of people.
McDonalds Crew Trainer February, 2016- present
I received the employee of the month twice during my time at McDonald’s due to my exemplary customer service skills. I also received the service crew member of the year for 2018.
My role includes:
- Train new crew
- Build and maintain customer relationships as I am the stores primary barista
- Handle cash and count tills
- Take orders
- How to correctly and safely prepare and handle food
What I have learnt from this role:
- This jobs’ fast speed environment has taught me the importance of good communication amongst team members
- How to communicate effectively under pressure
- How to solve problems calmly and effectively with unsatisfied customers
- How to complete a task in a fast and efficient manner
Griffith University Mentor July 2019 – September 2019
My role included:
- Connect with students who are struggling at university and assist them with getting back on track with their studies
- Analysing a persons situation and providing relevant support systems when necessary
- Recording data
- Liaising with students face-to-face and over the phone
PASS tutoring at Griffith University July 2017- September 2018
Due to my high grades in a previous course I completed at university ‘Introduction to Public Relations’, I was chosen to become a PASS (Peer Assisted Study Sessions) leader for the course.
It was my job to:
- Create study guides and activities that align with the criteria
- Help students further understand the course and its’ requirements
- Attend lectures on a weekly basis and promote the Pass Program to students
Officeworks Marketing Campaign February 2017-March 2017
This job required me to organize, budget and deliver a marketing campaign in a team environment for our client which was Officeworks. This campaign taught me the importance of communication and allowed me to put the concepts I have learnt into practice. My team also received a cash bonus at the end of the campaign due to our hard work and dedication.
SKILLS AND ATTRIBUTES
- I am a strong public speaker due to my active participation in school productions such as musicals, drama performances, and my role as a school prefect.
- Strong leader
- Outgoing and confident
- Reliable and well presented
- Excellent verbal and written communication skills
- Highly independent and mature
- Manual drivers license and 24/7 access to car
isobelpublicrelationsinternship.wordpress.com 